2Claro - Terms of Use

Welcome to 2Claro, your trusted Microsoft partner. By accessing and purchasing Microsoft products and services from us, you agree to abide by the following Terms of Use. These terms govern your use of Microsoft software, cloud services, and other related solutions offered by 2Claro. Please read them carefully.

By using our website, you agree to comply with Microsoft's Terms of Use ("TOU"). Microsoft reserves the right to update and modify the TOU at any time without notice to you. The most current version of the TOU can be reviewed by clicking on the Microsoft's Terms of Use ("TOU"). By using the website after a new version of the TOU has been posted, you agree to the terms of such new version.

1. Acceptance of Terms

By using or purchasing Microsoft products and services through 2Claro, you agree to comply with these Terms of Use and Microsoft’s own terms and licensing agreements. If you do not agree, you should not use our services or products.

2. Microsoft Licensing

As an authorized reseller, we provide Microsoft products under the licensing terms outlined by Microsoft. Upon purchase, you are granted a license to use the Microsoft products in accordance with Microsoft’s licensing agreements. Please review the Microsoft licensing terms carefully as they apply to your use of the products.

• License Grant: You receive a non-transferable license to use the software or service as permitted by Microsoft.
• License Restrictions: You agree not to modify, distribute, or otherwise misuse Microsoft products beyond the terms of the licensing agreement.

3. Ordering and Payment

All orders placed for Microsoft products are subject to availability and approval.

• Pricing: Prices for Microsoft products and services are listed at the time of purchase and may vary depending on the license model (subscription or perpetual).
• Payment: Payments are accepted via ACH, Credit Card and must be completed in full before product delivery unless otherwise specified.
• Refunds and Cancellations: Sales of Microsoft products are final. Refunds are subject to the policies of Microsoft and the specific terms associated with your purchase.

4. Customer Responsibilities

By purchasing Microsoft products through us, you agree to:

• Compliance with Licensing: Ensure your use of Microsoft products adheres to the terms and conditions set by Microsoft.
• Proper Use of Products: You will use the products only for their intended purpose and in compliance with relevant laws and regulations.
• Data Security: You are responsible for securing your data, particularly when using cloud services like Microsoft 365 or Azure, and complying with applicable data protection laws (e.g., GDPR, HIPAA).

5. Support and Services

While we provide basic support related to your purchase of Microsoft products, technical support for product-related issues should be directed to Microsoft.

• Customer Support: For general inquiries, please contact our support team at [contact information].
• Microsoft Technical Support: For issues related to Microsoft products, please visit the Microsoft Support Portal for assistance.

6. Intellectual Property

All Microsoft products are protected by intellectual property laws, including copyrights and trademarks.

• Ownership: Microsoft retains all rights, title, and interest in its products, services, and associated intellectual property.
• Use of Trademarks: You may not use Microsoft’s trademarks or logos without prior permission, except in accordance with Microsoft's reseller guidelines.

7. Privacy and Data Collection

We value your privacy and are committed to protecting your personal information. Any data collected during the purchasing process is handled in accordance with our Privacy Policy.

• Customer Data: We may collect personal information to process orders. We do not sell or share your data except as necessary for processing payments or as required by law.
• Microsoft Data Privacy: Data collected through Microsoft products and services is subject to Microsoft’s privacy policies. Please refer to Microsoft's privacy policy for more information.

8. Limitation of Liability

2Claro is not responsible for any damages arising from the use or inability to use Microsoft products. Our liability is limited to the purchase price of the product you bought through us.

• Microsoft Products: We are not responsible for the functionality, defects, or any issues with Microsoft’s products. For product-related problems, please contact Microsoft support.

9. Termination

We reserve the right to suspend or terminate access to Microsoft products if you violate these Terms of Use or Microsoft’s licensing terms. Any outstanding payments or obligations must be settled before termination.

• License Termination: If Microsoft terminates your license due to non-compliance, your access to the products may also be revoked.

10. Changes to Terms of Use

We reserve the right to modify these Terms of Use at any time. Any changes will be posted on this page, and the updated terms will be effective immediately upon posting. We encourage you to review these terms periodically to stay informed about any updates.

11. Governing Law

These Terms of Use are governed by the laws of New Jersey, USA. Any disputes arising from these terms will be resolved in the courts of Mercer County, New Jersey, USA.

12. Contact Information

For any questions or concerns about these Terms of Use, please contact us at:

2Claro
contactus@2claro.com
(888) 340-0111

Thank you for choosing 2Claro as your Microsoft product provider.
By purchasing or using Microsoft products through us, you are agreeing to these Terms of Use.